Privacy Policy

Thank you for visiting askastrology.com (the “Website” or “We”). This document explains clearly and simply which of your personal data are collected by the website and how these personal data are used. You will also find essential information on your rights about the sharing, transmission, alteration or deletion of your personal data. By using the website, you acknowledge and agree to the application of this privacy policy. If you do not agree to this privacy policy, do not proceed to further web pages Please read this document carefully so that you fully understand our privacy policy. This privacy policy is subject to any applicable mandatory local laws and regulations.

Last Updated [15/11/2018]

About askastrology.com

Any personal information provided to or gathered by Ask Astrology is controlled by:

Helloo Limited, 29 rue de Reckenthal 2410 Strassen – LUXEMBOURG

What is to be considered when data is transferred over the internet?

The internet is generally not regarded as a completely secure environment, and information sent via the internet can be accessed by unauthorized third parties. Even if both sender and recipient are located in the same country, information sent via the internet may be transmitted across international borders and be forwarded to a country with a lower data protection level than the one existing in your country of residence. Please note that we accept no responsibility for the security of your information whilst in transit over the internet to

What legal basis do we rely upon to process your personal data?

We may process your personal data on the basis of: (i) your consent, (ii) the necessity for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract and/or (iii) our legitimate interests (specifically, getting to know your preferences so as to enable us to personalize our offers and, ultimately, offer products and services that better meet your needs and desires and providing you with offers of products and services which you may be interested in), where applicable.

How Does Ask Astrology Use Cookies?

Cookies are pieces of data (small electronic text files) stored on your device/terminal equipment that contain data about a user or its device. They allow the storage of information for a determinate period of time and the identification of the user’s electronic device.

We use tracking technology such as cookies or tags to gather such information as outlined in this document (see “What information does Ask Astrology collect from you” and “How Does Ask Astrology Share Your Information”) and to understand how you use the website. Tracking technology helps us manage and improve the usability of the website, for example by determining whether there has been any contact between your computer’s IP address and us in the past and identifying the most popular sections of the Ask Astrology website. In concrete terms, askastrology.com’s server sends information to your computer, mobile phone or other electronic device which is then stored on your hard drive. The IP address of your computer or other device is used in order to identify visits to askastrology.com from your computer or other device and to keep track of your browsing habits and optimize the time required to load pages.

When you visit the website for the first time, the entry page will show information on privacy and respective wording regarding the consent to the use of cookies through a “cookie banner”. If you continue to actively use the website and do not actively object to the use of cookies, you agree to our use of cookies and your IP address and such consent will be stored in your browser, so that the information does not have to be repeated on every page of the website. Should the consent be missing in your browser (e.g. if you deleted your browser history), the “cookie banner” with privacy information will appear again the next time you visit the website.

In order to render the services, we install and use certain technically required cookies which therefore do not require your prior consent. We also use session cookies which are automatically deleted at the end of your session and which also do not require your prior consent. Other cookies (such as cookies to improve the navigational experience by keeping record of certain data – this avoids you having to reintroduce such data at each connection – and by tailoring the content of the services to your preferences) may be installed and used on the basis of your consent. You may, at any time, delete or block cookies in your browser parameters or through Ads settings and Ads settings for mobile apps. However, in such case some functionalities of the services or website requiring the use of cookies for technical purposes may be reduced or may no longer be available to you.

We use analytics cookies to gather general information on how users use the services and the website, e.g. which pages they visit most frequently and whether they receive any error messages from websites. These cookies do not collect any data that may lead to an identification of the user. All information collected with the aid of such cookies exclusively serves the purpose to comprehend and improve the functionality of our services and website. We use Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). The information regarding your usage of the services and the website generated by the use of Google Analytics is usually transmitted to and stored on a Google server in the US. Google will use this information on our behalf to analyze your use of the website, compile reports on website activity and provide other website and internet usage-related services for the website operator. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. You can prevent recorded data generated by the cookie concerning your use of the website (including your IP address) from being sent to Google and prevent the processing of this data by Google by downloading and installing the browser plugin available via the link https://tools.google.com/dlpage/gaoptout. Additional information on the Terms of Use and Data Privacy Policy of Google Analytics may be found at https://www.google.com/analytics/terms/ and https://www.google.com/policies/privacy/partners/.

The tables below list the first-party and third-party cookies and identifiers used on the Ask Astrology website:

 

Cookie NameDescriptionValidity periodCookie type
AWSALBEncrypted identifier, used by Amazon Web Services to determine which service – between multiple services – will be used to serve user’s requests (Amazon Load Balancer).
This cookie is needed to operate the website.
7 daysAlphanumeric
sidUnique session identifier used to collect and preserve information between subsequent user’s requests.
This cookie is needed to operate the website.
End of sessionAlphanumeric
__cfduidThe __cfduid cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis.
This cookie is used for security and performance.
1 yearAlphanumeric
_gaUnique identifier used to distinguish users.
This cookie is used for web-tracking analytics.
2 yearsAlphanumeric
_gat_UA-xxxxxxxxxxThis cookie is used to throttle request rate.
This cookie is used for web-tracking analytics.
1 minNumeric
_gidUnique identifier used to distinguish users.
This cookie is used for web-tracking analytics.
24 hoursAlphanumeric
pll_languageLanguage code, used by WordPress to determine the current user language.
This cookie is needed to operate the website.
1 yearAlphabetical
wordpress_test_cookieTest cookie used by WordPress to determine if the user’s browser is able to register cookie.
This cookie is needed to operate the website.
End of sessionAlphabetical
AMP_TOKENTest cookie used used to retrieve a Client ID from AMP Client ID. This cookie is used for web-tracking analytics.30s to 1 yearAlphanumeric

Some of our pages may also contain web beacons which allow us to collect information on the volume and origin of visitor traffic to our pages as well as general demographic information about these visitors. This data is stored anonymously, it does not contain any personal information and can thus be disclosed to third parties, particularly for information or statistical analysis purposes, particularly in order to analyze the performance of our marketing promotions.

We may also use advertising cookies to collect certain demographics and usage statistics to improve the services. In particular, we use the following Google Analytics Advertising Features: Google Analytics Demographics and Interest Reporting; Integrated services that require Google Analytics to collect data via advertising cookies and anonymous identifiers. We may also use AMP Client ID in connection with Google Analytics.

We also make use of “social plugins”, i.e. plugins for social networks, including particularly the Facebook “Share” button. The facebook.com website is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. The plug-ins usually feature the Facebook logo. Besides Facebook, we use plug-ins by Twitter (provider: Twitter, Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA), Pinterest (provider: Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103, USA (if you are located in the USA), Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (if you are located outside the USA)), Instagram (1 Hacker Way, Menlo Park, CA 94025, USA) and GooglePlus (provider: Google).

For data privacy reasons, we deliberately opted against utilizing direct social network plug-ins on our website. Instead, we employ an alternative technical solution that allows you to decide whether to transmit data to the social network operators and when. Thus, when you visit the website, data are never automatically transmitted to social networks such as Facebook or Twitter. Only when you actively click on the respective button yourself will your web browser connect to the servers of the respective social network, i.e. clicking on elements then clicking on the social network’s icon indicates your consent to your browser connecting to the servers of the respective social network and sending usage data to that social network operator, whether or not you are a subscriber of such social network.

We have no influence over the nature or scope of data that social networks may then gather. For information regarding the purpose and scope of data collection, further processing and use of data by social networks and regarding your data privacy rights and relevant configuration settings, see the social networks’ respective data privacy advisories.

The amount and type of information we gather depends upon your use of the website and, in some cases, what type of information you choose to disclose. We may collect the following information from you:

Personal/Astrological Information 
We collect information from you when you voluntarily register with Ask Astrology and/or submit your personal information to us over the Website. Such personal information may include your name, email, birthdate, gender, and other information which you voluntarily provide to us. For example, if you subscribe to our newsletter, we ask you to provide personal details about your birth in order to prepare your daily horoscope information. As another example, if you visit the Website and select a particular horoscope, such as Virgo, you may be communicating information to us about yourself, such as a date range in which you were born.

Device/Internet Connection Information
When you use the Website, we automatically gather information made available by your web browser (such as Microsoft Edge or Google Chrome), Internet service provider (such as Comcast or Time Warner), and device (such as your computer, phone, or tablet), depending on your settings for each. For example, we may collect your IP address, information about the operating system or type of device you use, the date and time you access the Website, and the location of your device.

Information Provided by Third Parties
Ask Astrology may receive information about you and your Internet activities if you have provided it to a Third Party and we subsequently purchase, license, or otherwise acquire the information from the Third Party. Such information may include, but is not limited to, your personal and online interests, and Internet browsing habits. These Third Parties may have collected such information by placing Cookies on your device, using web beacons, gathering IP addresses and log data, and so forth. The purpose of this practice, which is sometimes called “retargeting,” is to deliver content and advertising that is specific to your interests. For example, if you look at a particular shirt for sale online, you may later see that same shirt advertised to you on Facebook and then again on Ask Astrology. You can better learn about such Third-Party data collection and advertising practices, including how to opt-out of retargeting, at the following websites:

Other Information
From time to time, we may obtain other information from you, such as when you make a claim for a prize pursuant to a contest or other promotion run on the Website, when you request assistance through from our customer service department, and when you voluntarily subscribe to an Ask Astrology service or newsletter. You will always be asked to provide such other information voluntarily, and we will not collect it without your permission.

We do not process your personal data for a longer period of time than necessary. If you do not use service(s) for twelve months, we will stop processing and erase your personal data, unless applicable law authorizes or requires personal data to be kept for a longer period.

How Does Ask Astrology Use Your Information?

We use the information we’ve gathered from you, including through Cookies and web beacons, for the following purposes:

To Communicate with You
We use information gathered on the Website to personalize communication with you, and to respond to your requests for products, services, and information. You can unsubscribe to advertising emails at any time by clicking the unsubscribe link within the email, or by contacting us at [email protected]. Please note that, even if you unsubscribe from advertising emails, we will still send you any necessary, non-promotional emails about your account or updates to our privacy policy and terms.

To Improve the Website
Ask Astrology uses the information we collect from you and other users to provide and improve the Website. As explained above, we use Cookies, including those placed by Third Parties, to gather statistical information that helps us understand how you and other users engage with the Website and improve its performance.

To Personalize Your User Experience
We use information gathered from Cookies to determine whether you are logged in or not, and to allow you to set personal preferences when using the Website.

To Advertise to You
As explained above, we use information gathered through Cookies and web beacons, including those placed by Third Parties, to deliver ads to you via the Website and to retarget you once you’ve left the Website. Our advertising endeavors help pay for the substantial free content on the Website, including daily horoscopes and blog articles. In addition, we may use personal information, such as your email address, to advertise and market our products and services by through email to you.

In Which Cases Will Your Information Be Disclosed?

We may disclose your information to our employees, agents and affiliates inside or outside your country of residence to perform Services for us. Our employees, agents, affiliates and third-party providers who have access to personal data obtained through the Ask Astrology website are obliged to respect privacy.

We may transfer your personal data to third parties, processors and partners, who act for us for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have subsequently consented. For example, sometimes a third party may have access to your personal data in order to support our information technology or help compile and manage the data.

When transferring personal data internationally we make sure that we comply with applicable laws and regulations and take steps to make sure that the recipients of your information maintain an adequate level of data protection, including through the EU Commission standard contractual clauses. We also transfer data to the USA for hosting purposes to companies subject to the US-EU Privacy Shield.

We reserve the right to disclose your personal data in the event of a summons to appear in court, an official court order or any legal process or investigation in order to establish or exercise your rights, or to defend ourselves against claims permitted by the applicable laws and regulations. Your personal data may also be disclosed if we decide that it is necessary to hold an enquiry or take measures regarding potentially illegal activities in the event of threat to the personal security of any individual, or if you are in breach of the Service’s and/or Product’s General Terms and Conditions of Use.

To Advertise to Others
We may share your reviews and comments about Ask Astrology to advertise and market our products and services. If you want us to stop using the personal data you have provided in these ways, please contact us at [email protected].

To Our Affiliated Companies
We may disclose, transfer, and sell your information to our affiliated entities—that is, businesses that have common ownership with us—at our discretion, in which event, your information shall be treated by the affiliated entities in accordance with this Privacy Policy. Should Ask Astrology be subject to an acquisition, merger, sale or other change of control or business entity status, we reserve the right to transfer or assign your information as part of that acquisition, merger or sale.

To Our Third-Party Partners
We may disclose your personal information as needed to our Third-Party service providers and advertising partners. For example, we may share your email address with our email fulfillment provider. However, we will never sell your personal or non-personal data to any third party.

To Comply with Legal Process and Prevent Harm
We may disclose your information to respond to subpoenas, court orders, and other legal processes. In rare circumstances, we may disclose personal information when we believe it is necessary in order to prevent illegal, fraudulent, or injurious actions that may cause harm to individuals.

What other information is collected, used and disclosed?

We also collect your non-personal data which are used in order to optimize the published website and its content in order to offer you a personalized browsing experience. This information is used to analyze the performance of the website and the way in which it is used by Internet users. This information is also used to offer you products, programs or Services. It may also be disclosed to and/or shared with third parties if it does not contain personal data.

How Can You Exercise Your Rights In Relation To Your Information?

You have the right to access your personal data, as collected and processed by Ask Astrology, and to request that they be corrected in the event of inaccuracy (if any) or deleted in the event that they are not necessary. You have the right to ask for a restriction of processing or to object to processing as well as the right to data portability. You also have the right to object to the future processing of your personal data for direct marketing purposes at any time, without charge and without justification.

In general, you also have the right to withdraw your consent to any processing based on your consent (if any) at any time. This withdrawal of consent does not compromise the legality of the processing based on consent made prior to such withdrawal.

If you consider that the processing of your personal data constitutes a violation of the data protection law(s), you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of the European Union of your usual place of residence, your place of work or the place where the violation occurred.

Under California’s “Shine the Light” law, California residents who provide personal information to the Website may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.

To exercise your rights, all you need to do is to contact us at [email protected].

In order to protect your privacy and the security of the data recorded on our website, we may ask you for additional information in order to check your identity before we answer your query.

Does Ask Astrology Respond To Do Not Track (DNT) Signals?

DNT is a feature offered by some browsers which, when enabled, sends a signal to websites to request that your browsing is not tracked. Ask Astrology does not currently respond to DNT requests.

What About Third-Party Practices?

Third Party Cookies and Web Beacons
Advertising agencies, advertising networks, and other companies (together, Third Parties) who place advertisements on the Website and on the Internet generally may use their own cookies, web beacons, and other technology to collect information about individuals. Except as expressly provided herein, we do not control Third Parties’ use of such technology and we have no responsibility for the use of such technology to gather information about individuals. It is up to you to familiarize yourself with the privacy practices of such Third Parties.

Third Party Links
The Website and email messages sometimes contain hypertext links to the websites of Third Parties. We are not responsible for the privacy practices or the content of such other websites. Linked websites may contain links to websites maintained by Third Parties. Such links are provided for your convenience and reference only. We do not operate or control in any respect any information, software, products or services available on such Third-Party websites. The inclusion of a link to a website does not imply any endorsement of the services or the site, its contents, or its sponsoring organization.

What happens if this privacy policy changes?

Our privacy policy applies to all the information that we process about you. We may occasionally make updates or changes to this privacy policy, which you can consult via a direct link on all pages of the Ask Astrology website. These changes and updates apply as of the last update date indicated at the top of this document. We therefore ask you to consult it on a regular basis. However, we commit not to make any changes which might weaken the protection of your personal data without your consent.

How Can You Contact Us?

If you have any comments or questions about this document, you can contact us at [email protected].

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